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Billing/Invoicing
Q: When will I receive an invoice
from The Hartford?
Invoices are typically mailed within 2 business days from the date a transaction
is processed.
Renewal invoices are usually processed 60 to 90 days before the bond anniversary
date.
Please keep in mind potential variables in mailing time, but you should receive
an invoice
within 2 weeks from our receipt and approval of your request. If you experience
an unusual
delay in receiving your invoice, contact the Bond Underwriting Center service
team at
888-656-0817 or by email.
Q: Can I use Direct Bill and/or
TABS?
Yes. However, be sure your submission clearly communicates your billing preference.
Unless Direct Bill or TABS is specified on the application or directly to your
underwriter,
the bond will be invoiced through Agency Billed. You will need to
provide the TABS number
if you want the bond billed through TABS.
Q: Where do I send money for Direct
Billed items?
Send the check with the payment stub to:
The Hartford P. O Box 2907 Hartford, Ct 06104-2907
Please reference the bond number on the payment check.
Q: Where do I send money for Agency
Billed items?
There should be an address on the agency bill statement where to send the payments.
If you do not have this address, find your City/Region from the list below and
send to
the address below the list.
Region: Albany, Hartford, Manchester,
Boston, New York City, Long Island,
Garden State, Richmond, Westchester,
Atlanta, Orlando, Baltimore, Southern Connecticut,
Philadelphia,
Pittsburgh, Washington, Lancaster, Paychex, Charlotte, and New Orleans
Mail to: The Hartford Fire Insurance Company
P. O. Box 7247-0234
Philadelphia PA 19170-0234
For Overnight service:
The Hartford Fire Insurance Company/ Lockbox #234
C/o Citibank Lockbox Operations
1615 Brett Rd New Castle, DE 19720-2425
Region:Cincinnati, Detroit, Indianapolis,
Kansas City, Minneapolis, Cleveland,
Medical Protective, Grand Rapids, Chicago, St. Louis, Omaha, Denver,
Oklahoma, Dallas, Pacific N/W, Reno, Sacramento, CBC, San Francisco,
Phoenix, Texas, San Antonio, Hawaii, Southern California, AG Center
Mail to: The Hartford Fire Insurance Company
P. O. Box 0571
Carol Stream, IL 60132-0571
For Overnight Services:
The Hartford Fire Insurance Company / Lockbox # 571
C/o Citibank Lockbox Operations
8430 W. Bryn Mawr Avenue, 3rd Floor
Chicago Il 60631
For any accounting questions call 800-962-6170
For any service or underwriting questions call 1-888-656-0817
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